There are lots of reviews and articles that boast in-depth comparison charts. But finding the best ecommerce CRM software comparison charts requires knowing what you actually need to see compared. Just seeing a list of CRM features and pricing tiers doesn’t really help you or save you time in making your decision. How those cloud CRM features are described, how the chart relates the features to different industries, and what is incorporated in the CRM cost listing is what determines if the chart is really worth your time.
How Are The CRM Features Described?
The best ecommerce CRM software comparison charts are going to do more than provide you with one-liners about the features included in the software. If it is available as cloud CRM, then you need to know what OS it operates on, mobile device compatibility and storage amounts. If the chart lists that the CRM features include dynamic communication, you need to know if that means they only integrate MailChimp, or are they designed to work with multiple office suite and newsletter applications. The list of CRM features needs to be as specific as possible. If you are looking at an overview of cloud CRM options that are generic and not industry specific, the more detail there is in the comparison chart, the better off you will be.
How Do The Charts Relate The Features To Industries?
For example, let’s say you think you have found the best CRM software comparison chart around, and you are looking for cloud CRM for your real estate business. You see that software X offers accounting integrations, but software Y doesn’t. Unless that chart specifies a real estate related accounting program as working within the cloud CRM, you really don’t know what you are getting. CRM features should relate to specific industry programs. Another example would be a listing for document sharing. If it is PDF based, then you may be covered no matter what you do. If it specifically calls out CAD, then you know you have an industry specific file format that works as a CRM feature.
How Are The Cost Tiers Described?
The best CRM software comparison charts will include detailed information about the CRM cost tiers. Cost for cloud CRM is based upon storage and user access levels. You also need to know if there is any extra cost associated with training on certain CRM features, the pattern of upgrades, and whether or not you can move up and down the access tiers without penalty. While the best CRM software comparison charts won’t provide you with every detail of the terms and conditions, they should provide you with enough to know whether you should investigate the cloud CRM further.
Use The Charts To Guide, Not Decide
The purpose of finding the best CRM software comparison charts isn’t to help you make your decision, but to guide you towards the best options to investigate fully. Once you have identified two or three, visit their sites to find out more information. Then arrange for a test trial to really identify if these programs will work for you.